Delivery Information

Stock Availability
Please check stock availability at time of order. All special order or out of stock items will take 30 to 60 days for delivery depending upon availability from the supplier.

International Orders
Due to the current economic climate we no-longer ship to international destinations other than New Zealand.

Australian Orders - Standard Mail Non Priority Parcel Post - Shipped Wednesday - Trackable - SP
Shipped to any destination within Australia for $6.00 (one unit) via Australia Post. Please allow up to 21 working days for delivery via this method, remote regions may take longer. If you are not at home when it arrives a card may be placed in your letter box, advising that your order is ready for collection at the local Post Office. Shipped every Wednesday. NB: Shipping prices may change at anytime without notice. NOTICE: We do not take responsibility for any lost or damaged shipments using Australia Post Standard Post services. Once Australia Post collects the item from us, the risk is now all yours.

Australian Orders - Registered Mail Non Priority Parcel Post - Shipped Wednesday - Trackable - RP (Recommended Option) 
Insure your investment. For an additional $4.00 per order have your shipment sent registered post and insured. This means you have to sign for the parcel when it is delivered. If you are not at home when it arrives a card will be placed in your letter box, advising that your order is ready for collection at the local Post Office. You may need ID to collect it. Please allow up to 21 working days for delivery via this method, remote regions may take longer. Shipped every Wednesday. NB: Shipping prices may change at anytime without notice.

Australian Orders - Express Mail Priority Parcel Post - Shipped Wednesday - Trackable - EP
If you require a faster delivery time we can ship your order via Express Post. This method costs $14.00 for one to four units and your order will arrive within 2-5 working days. If you are not at home when it arrives a card may be placed in your letter box, advising that your order is ready for collection at the local Post Office. We ship Express Post Wednesday's and usually Friday's, order close off time is 10.00 AM to ensure same day dispatch. NB: Shipping prices may change at anytime without notice. NOTICE: We do not take responsibility for any lost or damaged shipments using Australia Post Express Post services. Once Australia Post collects the item from us, the risk is now all yours.

New Zealand Orders - Economy Air Mail - Shipped Wednesday - NON Trackable
All orders are shipped every Wednesday. Train Pictures ships all international (outside Australia) orders via Economy Air Mail. It is also possible that your order will be subject to the customs fees and import duties. See customs information below for more details. Standard shipping is via International Airmail and is charged at $10.00 to NZ for a single unit. Please allow up to 30 working days for delivery via this method. Shipped every Wednesday. NB: Shipping prices are subject change at anytime without notice and the price charged to certain regions may be higher than that indicated on the online order form. Use this pricing as a guide only.

International Orders
Due to the current economic climate we no-longer ship to international destinations other than New Zealand.

Customs and Currency Information
Our shopping Cart only shows the AU pricing. It is possible that you will be subject to import duties and taxes, which are levied once a shipment from Train Pictures reaches your country. Any additional charges for customs clearance must be borne by you; Train Pictures has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when placing an order from Train Pictures, you are considered an importer and must comply with all laws and regulations of the country in which you are receiving the goods. Customs forms for all international packages list the value of your order's contents by product type. For example an order from Train Pictures will list the packages contents as DVD-Videos and their price as RRP in AUD.

Shipping and Handling cost as at March 2019 - Subject to change at any time without notice.
SP
- STANDARD NON-PRIORITY S&H: $6.00 / 1, $10.00 / 2-4, $16.00 / 5-12, $26.00 / 13-25, $33.00 / 26-50 items.
RP - REGISTERED NON-PRIORITY S&H: $10.00 / 1, $14.00 / 2-4, $20.00 / 5-12, $30.00 / 13-25, $37.00 / 26-50 items.
EP - EXPRESS PRIORITY S&H: $14.00 / 1-4, $20.00 / 5-12, $30.00 / 13-29, $50.00 / 29-37, $60.00 / 38-50 items.
NEW ZEALAND NON-PRIORITY AIR S&H: $10.00 / 1, $20.00 / 2-3, $40.00 / 4-8, $50.00 / 9-12 items. 

Payment
Payment will be taken from your preferred payment provider for all Back Order or Special Order items at check out time. If we are unable to supply the item you ordered we will refund to the same value at time of processing from the shopping cart system.

Download PDF Order Form

WHATS NEW! View our latest catalogue updates

View Now